--- title: Care Compass Landing Page description: CareCompass™ helps PACE programs reduce avoidable ED utilization and support IDT visibility with real-time nurse triage on the PERS devices you run. --- [Skip to content](https://info.connectamerica.com/carecompass-pace#main-content) [![CA\_Logos\_Registered\_Horizontal\_Primary\_CMYK (2)](https://info.connectamerica.com/hubfs/CA_Logos_Registered_Horizontal_Primary_CMYK%20(2).png)](https://www.connectamerica.com/) ## For Current PACE Partners ### Your participants already have the button. CareCompass™ changes what happens after they press it. Today that button reaches emergency response. With CareCompass™ it reaches a nurse in about 20 seconds — who triages the moment and routes the participant to EMS, urgent care, next-day IDT follow-up, or simple reassurance. Same device. Same participants. A different outcome. [Schedule a call now](https://info.connectamerica.com/carecompass-pace#contact-form) ![Care Compass 2](https://info.connectamerica.com/hubfs/Care%20Compass%202.png) ### **The Platform Between a Symptom and an Avoidable Trip to the ED** Most PERS calls aren't emergencies, but traditionally, every call is treated like one. CareCompass gives your program earlier visibility into participant risk — before a fall, a new symptom, or an after-hours call becomes an ED visit, a hospitalization, or a nursing home transition. Same PERS button your participants already use, but now every call is assessed in real time by a nurse and routed to the level of care the moment actually calls for. ![CareCompass Workflow.pptx (2)](https://info.connectamerica.com/hubfs/CareCompass%20Workflow.pptx%20(2).svg) [explore the benefits](https://info.connectamerica.com/carecompass-pace#contact-form) ## Impact for PACE Programs ### **Better visibility. Earlier intervention. Lower total cost of care.** Real-world data shows significant avoidable ED reduction & ROI for PACE organizations. CareCompass demonstrates measurable clinical and financial impact — reducing emergency department utilization, supporting your IDT's visibility into participant risk, and improving access to clinically appropriate care. ![Hospital icon](https://info.connectamerica.com/hs-fs/hubfs/Hospital%20icon.png?width=57&height=58&name=Hospital%20icon.png) ### 39 ### % Reduction in Avoidable ED Utilization ![Ambulence icon](https://info.connectamerica.com/hs-fs/hubfs/Ambulence%20icon.png?width=58&height=58&name=Ambulence%20icon.png) ### 50 ### % Fewer Avoidable ED Visits, High-Risk Participants ![Hand coin icon](https://info.connectamerica.com/hs-fs/hubfs/Hand%20coin%20icon.png?width=58&height=57&name=Hand%20coin%20icon.png) ### 2 ### -3x ROI Through Avoided ED Utilization ![Nurse triage icon](https://info.connectamerica.com/hs-fs/hubfs/Nurse%20triage%20icon.png?width=58&height=58&name=Nurse%20triage%20icon.png) ### 60 ### % Monthly participant engagement [discover the value](https://info.connectamerica.com/carecompass-pace#contact-form) ![Smartwatch-lifestyle](https://info.connectamerica.com/hubfs/Smartwatch-lifestyle.jpg) # No new hardware.  No new vendor.  Now adding a nurse to the line you already trust. CareCompass activates on your existing PERS deployment and runs through the same 24/7 Response Center your participants already reach. Your devices, your enrollment, your escalation contacts — with clinical triage and routing added to the path. Same pendants and communicators in participant homes. Escalation protocols mapped to your existing IDT workflow. Encounter summaries go back to your care team, not a separate portal to staff. And it can be enabled for one center before it goes program-wide. ## Traditional PERS reacts to emergencies. CareCompass responds to needs before they become emergencies. CareCompass is moving beyond emergency response toward proactive clinical intervention. While traditional PERS solutions connect participants to emergency assistance, CareCompass adds a new clinical layer by providing immediate access to registered nurse triage — helping participants receive the right level of care before unnecessary emergency department visits occur. This creates a new category of connected care that bridges emergency response with real-time clinical decision support. ![pace 3 banner](https://info.connectamerica.com/hubfs/pace%203%20banner.png) ## Why PACE Partners Extend with CareCompass *You've already trusted Connect America with the moment that matters most. CareCompass builds on that foundation — turning the PERS relationship you already have into a clinical safety net for the hours between visits.* - *We bring clinical triage into the platform you already run — no new hardware, no new vendor relationship, no re-enrollment.* - *We surface pre-event trends in the home so your team can intervene before a major event occurs.* - *We're the "in the moment" layer for ED avoidance and independence at home — activating whenever a participant needs it, day or night.* - *We support the transition back into the home after an event, reducing the likelihood of re-escalation or re-admission.* - *We reduce burden on caregivers and families during difficult moments, and reduce the need for transitions into institutional settings.* - *We drive measurable outcomes: reduced avoidable ED visits, stronger participant and family experience, and lower total cost of care.* ## **Questions Leaders Ask Most.** Learn how CareCompass integrates with your existing PACE program, supports your IDT and care management goals, and delivers measurable clinical and financial value.  ###### How is CareCompass different from a standard PERS program? The device is the same. CareCompass™ adds a clinical layer: instead of defaulting to EMS, a licensed nurse assesses the situation in real time — informed by the participant's risk trends — and routes to the most appropriate site of care. ###### Does nurse triage delay dispatch in a true emergency? No. When a situation is clearly emergent, EMS is dispatched immediately and the nurse guides caregivers while help is en route. Triage adds a smarter path for the many presses that don't require an ambulance. ###### What does implementation look like? CareCompass activates on the PERS devices your participants already have. It implements in 6–8 weeks with minimal staffing requirements and complements your existing IDT and care management workflows. ###### Can I pilot CareCompass at a single center before rolling out program-wide? Yes. You can enable CareCompass at a single site, map the escalation protocol to that center's IDT, and measure after-hours routing and avoidable ED utilization against the rest of your program before deciding whether to expand.  Download our overview of Connect America's full PACE solution set.  [Download](https://info.connectamerica.com/hubfs/CareCompass_PACE.pdf?hsLang=en) ### **Start with one center.** Pick a single site, enable CareCompass on the devices already deployed there, and measure after-hours routing and avoidable ED utilization against the rest of your program. Your account manager can scope it in one call.  Fill out the form and your account manager will be in touch within 24 hours to scope your single-center pilot.  ![On the Go Mini-lifestyle](https://info.connectamerica.com/hubfs/On%20the%20Go%20Mini-lifestyle.jpg) ### See how CareCompass could benefit your PACE program [![CA\_Logos\_Registered\_Horizontal\_White\_Teal\_CMYK](https://info.connectamerica.com/hubfs/CA_Logos_Registered_Horizontal_White_Teal_CMYK.png)](https://www.connectamerica.com/) © 2026 Connect America. All Rights Reserved [Privacy Policy |](https://www.connectamerica.com/privacy-policy/) [Terms & Condition](https://www.connectamerica.com/terms-conditions/)